1. As stated in our membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason. We understand things come up and we’d like to do what we can to help.

2. To guarantee your membership hold is processed before your next bill, you must submit your request at least 15 business days before your scheduled payment date. Requests submitted later than this will be processed after the upcoming payment, and that payment will be non-refundable, but it will be kept as a credit on your account to be used when your membership reactivates.

3. If you want to freeze your membership for more than 30 days, a maintenance fee of $10/mo will be charged to your account.

4. Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume. If you chose to cancel your membership during the hold period, the standard 30-day notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).